For support staff this course is essential. It covers a wide range of things that are relevant to us in a short time. Everything was broken down into segments brilliantly. The methods of dealing with different situations were fantastic.
ZENON GRADKOWSKI
ELLIS GUILFORD SCHOOL
Excellent. Enjoyed the short bursts of input interspersed with talking about matters in small groups.
JEAN WHITEHEAD
MORPETH SCHOOL
Karl made the information ‘human’, with lots of interaction and he seemed to value the feedback from the groups. I would be very interested in attending another day facilitated by Karl Turner.
H.BERNARD
CHARLES EDWARD BROOKE HIGH SCHOOL
An excellent day. Very highly rated by our staff. It was very much appreciated by all who attended.
ANNE MARIE PARKES
ST ALBANS SCHOOL


It is often difficult enough for teachers to deal effectively with pupils. For adults working within schools who do not have the “clout” of teacher status it can be almost impossible. This course gives participants tried and tested strategies for dealing effectively with pupils, for preventing poor behaviour from occurring and for dealing appropriately with poor pupil behaviour when it does occur
• To analyse the particular demands placed upon non-teaching staff
• To debate the essential “do’s and don’ts” of dealing effectively with pupils
• To highlight the structures and procedures available to support staff
• To distinguish between assertive and aggressive behaviour
• To identify the causes of pupil disruption
• To analyse how poor pupil behaviour can be prevented from occurring and how to deal more effectively with it when it does
PRICE ON APPLICATION
Session 1 - What are the main and distinctive issues for nonteaching staff in schools?• Identifying the problems• Dealing with teachers more effectively • What structures exist within school to support you in your relationships with pupils? |
Session 2 - Learning to be more assertive with pupils• Assertive voice usage and body language• Common causes of pupil disruption • Lighting the fuse: behaviours guaranteed to make pupils explode • What you can do differently tomorrow to make a difference |
Session 3 - Getting pupils to behave the way that you want them to• How adult behaviour can affect pupil behaviour• Analysis of effective and ineffective adult behaviour when dealing with pupils • Dealing with difficult problems - managing them effectively • Practical tips and hints that are proven to work Summary and close |